LEGAL

LEGAL

Effective Date: 2/24/26
Website: www.the-fay.com
Phone: 1.408.387.6655
Email: info@the-fay.com

Privacy Policy

The Fay is committed to protecting your privacy and safeguarding personal information. This Privacy Policy explains how information is collected, used, and disclosed when you visit www.the-fay.com or communicate with us.

This policy complies with the California Online Privacy Protection Act, the California Consumer Privacy Act, and the California Privacy Rights Act.

1. Information We Collect

Information You Provide

• Name
• Email address
• Phone number
• Mailing address
• Leasing preferences
• Information submitted through forms or applications

Information Collected Automatically

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on pages
• Referring website
• Cookies and tracking technologies

2. How We Use Information

We may use information to:

• Respond to inquiries
• Schedule tours
• Process rental applications
• Send leasing updates
• Improve website functionality
• Comply with legal requirements

We do not sell personal information.

3. Cookies and Tracking

We may use cookies and similar technologies to improve website performance and analyze traffic.

You may adjust browser settings to refuse cookies. Some features may not function properly if cookies are disabled.

We honor Do Not Track browser signals as required by CalOPPA.

4. California Privacy Rights

California residents have the right to:

• Know what personal information we collect
• Request deletion of personal information
• Request correction of inaccurate information
• Opt out of sale or sharing of personal information
• Limit use of sensitive personal information

We do not sell or share personal information.

To exercise your rights, contact:

Email: info@the-fay.com
Phone: 1.408.387.6655

Identity verification may be required.

5. Data Security

We implement reasonable safeguards to protect personal information. However, no internet transmission is completely secure.

6. Third Party Services

We may use third party service providers for hosting, analytics, leasing platforms, and communications. These providers are required to protect information under contractual agreements.

7. Data Retention

We retain personal information only as long as necessary for leasing, operational, or legal purposes.

8. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect information from children.

9. Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Do Not Sell or Share My Personal Information

The Fay does not sell or share personal information as defined under California law. If you have questions about your data or privacy rights, please contact:

info@the-fay.com
1.408.387.6655

Terms of Use

By accessing www.the-fay.com, you agree:

• All content is for informational purposes only
• Pricing and availability are subject to change
• Images and renderings may not reflect final construction
• Unauthorized reproduction of materials is prohibited

The Fay makes no guarantees regarding uninterrupted website availability.

Equal Housing Opportunity

The Fay complies with all federal, state, and local fair housing laws. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, familial status, disability, source of income, or any other protected characteristic.

ADA Accessibility Statement

The Fay is committed to providing an accessible website experience for all users, including individuals with disabilities.

Our website is designed to comply with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA standards. We strive to ensure content is accessible through screen readers, keyboard navigation, and other assistive technologies.

If you experience difficulty accessing any portion of this website, or if you require assistance, please contact us:

Email: info@the-fay.com
Phone: 1.408.387.6655

We will work promptly to address accessibility concerns and provide the information you need through an alternative method.

SMS and Communications Consent

By providing your phone number through our website forms, you consent to receive communications from The Fay regarding leasing updates, appointment reminders, and related information.

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP or contacting info@the-fay.com.